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Consultant Internship at CRM manager
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Jennifer Bet

Major: Psychology, B.A.

Minor: Labor Studies and Employment Relations

Hometown: Walnutport, PA

How did you learn about this opportunity?

I found a write up for CRM manager's internship on the Network Symplicity website.

"Working for a smaller company has big advantages. One of those advantages is the ability to develop close professional relationships with employees."

Tell us a little bit about your experience.

Having just graduated from Penn State, I didn’t know what to expect at a consulting internship, but I soon found that working for CRM manager was exactly what I had been hoping for. Working for a smaller company has big advantages. One of those advantages is the ability to develop close professional relationships with the employees. I was able to accompany salesmen and consultants at meetings and sit in on multiple conference calls. Additionally, my boss, Andy Atkins, went above and beyond to ensure that I had the necessary resources to feel comfortable with Salesforce. Overall, I had a wonderful experience at CRM manager.

How did this experience impact you academically?

I learned many valuable lessons from working at CRM manager. One of these lessons was how crucial it is to take initiative in the workplace. For example, most of the employees are very busy, so I learned how to approach them to offer my assistance and additionally ask for advice. Another lesson I learned was how important it is to understand the entire company prior to starting work there. For example, Salesforce is a very involved product. I definitely suggest that anyone hired on by CRM start to teach themselves about Salesforce prior to their first day. Overall, this experience greatly impacted the way I view businesses and I feel that this experience will change the way I learn.

What are your career goals or plans? How did this experience impact them?

I am attending West Chester University in the fall in order to earn my Masters in Industrial/Organizational Psychology. I plan to use this degree to continue working in consulting. I also plan to stay on as a full-time employee at CRM manager at the end of my summer internship. My experience at CRM impacted the way I view businesses and all of the various levels of work that go into a successful company. I'm very excited to continue on at CRM and hope to stay at this company for as long as they'll have me.

Would you recommend this experience to other liberal arts students? If yes, why?

Yes, I would definitely recommend this experience to other students. I learned so much at this summer internship about both the consulting and sales side of the company, and I believe this internship could be extremely helpful for anyone interested in either of these sides.

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