Internship with Liberty Mutual Insurance
Up one level

Major: Economics, International Political Economy
Hometown: Park Ridge, New Jersey

How did you learn about this opportunity?

I learned about this internship opportunity from However, when Liberty Mutual Insurance visited Penn State, I was able to reconnect following my interviews and set my interview date and time in the Saddle Brook, New Jersey office.

Tell us a little bit about your experience.

As a personal insurance sales intern in the Saddle Brook office, my time in the office is split into thirds:a third of my time I spent dealing with administrative tasks within the office, such as uploading insurance policy documents to the online servers through scanning, front desk tending, and organizing the branch's entire life insurance policy collection (some of the policies dated back to the 70's and 80's!). Another third of my internship consisted of sitting it on conference calls which taught me how to sell insurance with Liberty Mutual, make a sell, find a target market, and classify who makes a target Liberty Mutual Insurance policyholder, along with all major points and strategies necessary to pass the Insurance Agent certification class. The final third of my internship consisted of shadowing one of the 13 other sales reps in the branch office, which included traveling to "on-sites," appointments made for companies and schools to purchase insurance policies at a discounted rate given their affiliation with the location of the on-site. An example of this is, in June I traveled to the Washington School in Union City, NJ to shadow an agent who was selling insurance policies to the faculty and staff of the school system.

How did this experience impact you academically?

Academically, this experience allowed me to really interact with customers on a daily basis who were interested in purchasing insurance. CAS137H (Rhetoric and Civic Life) specifically came to mind, as the teachings of that class gave me more confidence in my presentations and allowed me to really jump into a comfort zone when it came to calling and persuading people I have not met to purchase insurance policies. Overall, I learned more about financial services and how people decide to place their money, and a much more persuasive side to my rhetoric.

What are your career goals and plans?  How did this experience impact them?

I learned valuable tactics to complete a sale, as well as advertise a product well, all while learning how to correctly analyze business trends.

Career-wise, I would love to work in some type of Foreign Exchange setting, or perhaps even as a Sales and Trading analyst. While insurance sales is not exactly the same thing as working on the trading floor of a firm, I learned valuable tactics to complete a sale, as well as advertise a product well, all while learning how to correctly analyze business trends that could be deemed useful in any financial setting. This experience also helped me realize that a passion is absolutely necessary to perform at one's best in their profession of choice, given sales reps had both good days and bad days, some of which depended on the mood the reps would be in.

Would you recommend this experience to other Liberal Arts students?

Absolutely! What an experience it was to experience a sales setting with fun, motivated individuals five days a week. If you're looking to break into the business world, a sales internship is the exact stepping stone a Liberal Arts student needs to couple the degree with tangible experiences.

For more information on internships for Liberal Arts students, visit our website.

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